Frequently Asked Questions (FAQs)
We require 4 hours before the pick up time, but please give us a call we will accommodate you sooner as we can.
We always monitor your flight status and change the pickup time accordingly to guarantee a smooth experience. Our stuff has extensive expertise dealing with such circumstances and will make the appropriate arrangements to handle any changes in your itinerary caused by aircraft delays.
We 2 type of pick up at the airport (1) "MEET AND GREET" which driver will wait for you at the baggage claim or customs exit door. With your name sign. (2) "CURBSIDE" which driver will pick up from the passengers pick up area, we will send you get driver track link so, you can see your driver location.
If you booked Sedans and SUVs, you can cancel the ride 24 hours before the reservation time. However, for Luxury Vans, and other vehicles cancellation requests should be made 72 hours before the reservation time. A 50% cancellation fee will apply for eligible cancellations. You are suggested to contact our customer support team at [email protected] to claim your refund.